General
Adding / Removing users from a Tenant
There are two processes you can follow to add and remove users from a tenant these are via the Automated Script or by Manually running the PowerShell commands. Automated To add users via the automated process follow the below steps; 1) Log in to SIP ...
SIP Manager - Number Diverts
The first step when setting up a call forward on SIP Manager is to create a divert rule Select Call Forwards and then select Create Give the rule a name and enter the number you wish to forward to Next in the left column, select Numbers and then ...
Teams DR - Call Status Codes
The SIP Trunking Platform and SIP Inbound Platform provide a lot of information about the state of calls, both successful and failed. Below is a simple guide to understanding what the status and response codes mean, both to you, and the end-user. ...
Guide to Jola International Numbering v1.4
1. Introduction Jola offers international numbering for SIP Trunk and Teams Direct Routing services. We cover provisioning and numbering in over 180 countries with competitive outbound and inbound calling rates. Whether you are interested in ...
Guide to Jola Call Recording platform
1. Introduction Jola call recording solution provides recording capabilities with flexible and secure controls on calls made via our SIP Trunks and Direct Routing. Call recording can be activated using SIP Manager. It is administered within a ...
Manage Tenants - Direct Routing
Guide to the ‘MANAGE TENANTS’ sub-section within ‘TEAMS’ on SIP Manager The ‘Manage Tenants’ section is designed to allow you to view and manage your live tenants: Manage the ‘Direct Routing’ Calling Plans and Users that are live on your tenant ...
Direct Routing - Outbound CLID Configuration
Setting the Outbound CLID – Direct Routing with Microsoft Teams There currently isn’t a way for this to be configured by customers however this can be forced by changes within the back end of our systems. Forcing the Outbound CLID (Calling Line ID) ...
SIP Manager Teams Purchase and Config v3
Guide to using SIP Manager and the Microsoft 365 Admin Centre to Order and Configure Teams ‘Direct Routing’ There are 8 stages in the Teams Purchase wizard on SIP Manager: 1. Provisioning Pre-Requisites 2. Tenant Details 3. Tenant Details ...
Guide to Powershell Commands for Direct Routing (Teams SBC to Microsoft 365) v15
Microsoft Teams Direct Routing Guide with PowerShell Commands V15 1. Introduction The following guide explains on how to set up Teams Direct Routing using PowerShell Commands. In order to start the process, you will need to place an order within SIP ...