Direct Routing - Outbound CLID Configuration

Direct Routing - Outbound CLID Configuration

Setting the Outbound CLID – Direct Routing with Microsoft Teams

There currently isn’t a way for this to be configured by customers however this can be forced by changes within the back end of our systems. Forcing the Outbound CLID (Calling Line ID) cannot be managed by customers.

To request this please send an email to including the company name and number you wish to be presented outbound. We will then configure this within 1 working day of receiving the email. 

Any changes will also need to be submitted in writing.

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