Polycom Configuration Guides
See below on how to Factory Default a handset and also update the provisioning server on Polycom Devices.
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Device Guides
Please use the following link to view existing device setup guides - https://support.jola.co.uk/portal/en/kb/jola-knowledge-base/jolamobile/jola-router-guides
Mobile Private APN - Router config guides
Mobile Private APN setups require a device to manage the APN traffic for end customers. Below are some useful guides for routers we have configured and tested on behalf of customers which will assist resellers with setting up the private APN
ICall Suite Guides
Below are some video setup guides for the ICall suite
Zyxel 3302 Private APN Configuration
Download the attached guide for instructions on how to configure a Jola Supplied Zyxel 3302 for the Private APN
Direct Routing - Outbound CLID Configuration
Setting the Outbound CLID – Direct Routing with Microsoft Teams There currently isn’t a way for this to be configured by customers however this can be forced by changes within the back end of our systems. Forcing the Outbound CLID (Calling Line ID) ...