Voice portal calling (User) - JolaPhone
How this Feature will help you
If you’re working remotely, it allows you to manage certain Feature settings from any Device using a dedicated phone number.
How to set up and use this feature
Click on the Voice Portal settings icon on the Features page.
Then simply toggle the Feature ‘on’ or ‘off’.
How to set up and use this Feature – on an IP Phone
To access the Voice Portal via your registered IP Phone, dial the dedicated extension number or full telephone number provided by your Administrator. If ‘auto-login’ hasn’t been enabled by your Administrator, you’ll need to enter your Service passcode, you can find this in Profile from the sidebar menu.
You can also access Voice Portal from any other Device by dialling the number and entering the service passcode.
Once you’ve passed security, you’ll be presented with some available options, depending on what features are in your pack.
How to set up and use this Feature – on an Application
You can access this the same way as described in the section above.
Setting the Voice Portal Feature on an Application won’t update the Business Portal or any other Devices you may use.
Additional information
If the administrator has not set-up a Voice portal then you will not be able to use this feature until this has been set.
Related Articles
Voice portal - JolaPhone
How this Feature will help you It allows you to set up a central number to then manage certain Feature settings from any Device, such as Auto Attendant greetings. This can be particularly handy when working remotely. Users can also dial into the ...Hot desking guest (User) - JolaPhone
How this Feature will help you It allows you to log in to another Device that has the Hot Desking Host Feature enabled, allowing you to make and receive calls from that device, while displaying your own number and Calling Line ID. Ideal if your ...JolaPhone Site Survey
In order to build the JolaPhone platform to the customers' needs, we require a site survey to be completed. Please download the Site Survey at the bottom of this article. There is also an accompanying help guide to assist the completion. The way we ...JolaPhone - site survey
In order to build the JolaPhone platform to the customers' needs, we require a site survey to be completed. Please download the Site Survey at the bottom of this article. There is also an accompanying help guide to assist the completion. There are a ...Call Center Features- JolaPhone
Customise your Call Centre After creating your Call Centre, you’ll be redirected to the customisation page where you can manage its settings. Note the first tab you land on will be Annoucements. You can select which settings you’d like to manage ...