How this Feature will help you

It allows you to log in to another Device that has the Hot Desking Host Feature enabled, allowing you to make and receive calls from that device, while displaying your own number and Calling Line ID.   Ideal if your office has moved to a more flexible hot-desking environment, where your desk may be different each day, or if you travel to different offices.  With this feature, you can temporally convert a phone to act as your dedicated device. for upto 24 hours at a time.

How to set up and use this Feature

Click on the Hot desking guest settings icon on the Features page.

Tick/untick the box to turn the Feature on/off.

Host details

To connect as a guest to a Hot desking host’s Device, simply click the ‘Connect’ button.

Connect to Hot Desking Host

From the drop-down menu, select the User of the Hot desking host Device.

The maximum time you can be connected to this Device as a guest will be displayed in hours.

You can also input how many hours before you disconnect yourself from the host’s Device.

Hit ‘Save’ when you’ve finished.

How to set up and use this Feature – on an IP Phone

If required, you can associate to a device by dialling into the Voice Portal  telephone number from your device, your administartor will know what this is.  

To associate via the Voice Portal menus:

• Dial the Voice Portal telephone number from the Hot Desking Host.
• Enter your Voice Portal Passcode followed by the hash key (#).
• Select option 7 to choose the Hot Desking Options Menu (announcement will call it Hoteling).
• Follow the Menus and select the appropriate actions. Your options are: 

Option 1 - Check Host Status

• The system provides an indication of whether the Host user device is associated with a Guest user and indicates the identity of the associated Guest user if one is associated to the particular Host device. The associated Guest user is identified by their recorded name (if available) and a phone number or extension.

Option 2 – Association

• If the Host user device is not currently associated with a Guest user, then the User is played a message indicating the association was successful. The Guest association timeout is automatically set to the association time limit value configured for the Host. 
• If the Host user device is already associated to another Guest user, then the request is denied, and the User is informed that another Guest user is associated to this Host user device. 
• If the Guest user is already associated to another Host user device, then that association is terminated and a new association is made with the current Host user device. The Guest user is played a message indicating that the association was successful.

Option 3 – Disassociation

• If the disassociate option is chosen, the associated Guest user is disassociated from the Host user’s device. If the Guest user is not the current user associated with the host, then the request is denied, and the Guest user is informed that they are not currently associated with this Host user device. 

How to set up and use this Feature – on an Application

The same process applies for an Application as an IP Phone. 

Additional information

In order to use the feature, your administartor will have needed to enabled the Hot desking host feature against a user they wish t be able to act as a Host.

While you’re a guest on a Hot desking host device your own device is temporally disabled for regular calls, but it will still support emergency service calls.