Jola Fixed IP Service (formerly ‘CPE Fixed IP’) - changing SIM carrier v2

Jola Fixed IP Service (formerly ‘CPE Fixed IP’) - changing SIM carrier v2



When changing the SIM to an alternative carrier, the APN settings will require updating.


To do this, please follow the below steps. Nb - the port number for LAN access will be 55555 – eg. http://192.168.0.1:55555/


Select System – mobile manager and change Auto APN to OFF. 



Next, change Manual APN to ON NB. the Auto APN option will disappear. Change the APN SIM 1 to Do_Not_Use. Click Submit and Save & Apply (top right of screen)


Navigate to Interface, link manager and edit the link settings for the WWAN link of the SIM



Ensure Automatic APN selection is OFF


Complete APN details of the new carrier (APN, Username and password). A list all APN settings can be found on our Knowledge Base. Once entered, please click Submit and then Save & Apply (top right of screen).




    • Related Articles

    • Jola Fixed IP Service (formerly ‘CPE Fixed IP’) - first time connection

      Version History v1.1 – Aug 23 v1.2 – 23/02/2024 – Product name has been changed from ‘CPE Fixed IP’ to ‘Fixed IP Service’ and article updated to reflect this. IMPORTANT – Please be aware that there are 2 versions of the Fixed IP service: • Standard ...

    • Jola Customer Service Guide

      Please download the attached customer service guide below

    • Jola PSTN Replacement Toolkit Provisioning Guide v1.4

      The Jola PSTN Replacement Toolkit includes various products that can be ordered either via the SIP Manager portal and/or the Mobile Manager portal. This guide explains, step by step, how to order and manage each of the PSTN Replacement products. 1. ...

    • Mobile - Useful Troubleshooting Steps

      Sim Unbar Orders may say an unbar has completed on Mobile Manager however this is a notification that the Carrier has accepted and is processing the request Sim Unbars can take up to 24 hours however these usually complete within 2 hours. If a sim ...

    • Jola - Three UK - Porting Guide (PAC) v1.5

      Please note, this guide is for Jola ‘Three UK’ SIMs only, not any other Operator SIMs (e.g. Jola ‘Three’ SIMs). Version history v1.3 – Update to reflect ports possible via Mobile Manager v1.4 - 04/08/23 – Update related to the scheduling of the port ...