Please see below the APN settings for the various different JolaMobile SIM cards:
For all SIMs the Authentication Type must be set to PAP and Roaming needs to be Enabled, some customers have also seen the need to manually force their device to connect to 4G.
Update January 2022:
NB - Previous advice on this page was to not enter anything into the username and password fields for the SIMs/tariffs with this symbol ▲ below.
We have updated this advice as there are some devices that will use the Mobile Operator default APN if a username and password has not been added, even if the Jola APN has been entered. If you have previously configured a device successfully without entering a username or password this will continue to work without the need to update the APN settings.
O2
O2 - MBB and Voice & Data tariffs
APN: mobile.o2.co.uk
Username: o2web
Password: password
Vodafone
Vodafone - MBB and Voice & Data tariffs (please check additional Vodafone options below).
APN: internet
Username: web
Password: web
Vodafone LPWAN SIMs (NB-IoT & LTE-M)
APN: mm.lpwan
Username: vodafone
Password: vodafone
Three UK
Jola offer options for both 'Three' and 'Three UK'. Each require different SIM cards and require different APN details. Please make sure you use the correct APN details for each of these Operators
NB - There are multiple 'Three' APNs to choose from this APN is only for the Three UK product.
Three UK
APN: three.co.uk
User name: [leave this field blank]
Password: [leave this field blank]
Multinet
NB - There are multiple APNs to choose from – please carefully select the correct option from list below.
MultiNet M2M - dynamic IP tariffs (*). This APN assigns a UK IP ▲
APN: 3iot2.com
Username: multinet
Password: multinet
MultiNet M2M - dynamic IP tariffs – This APN assigns an Irish IP ▲
In most cases people will choose to use the UK IP APN above
APN: 3iot.com
Username: multinet
Password: multinet
MultiNet M2M - Fixed IP tariffs. This APN assigns a public, Fixed (static), UK IP ▲
APN: mm.static
Username: multinet
Password: multinet
Multinet M2M – Private APN tariffs ▲
APN: mm.apn
Username: multinet
Password: multinet
MultiNet M2M – L2TP tariffs
APN: mm.l2tp
Username: <Allocated by the ISP>
Password: <Allocated by the ISP>
Three
Jola offer options for both 'Three' and 'Three UK'. Each require different SIM cards and require different APN details. Please make sure you use the correct APN details for each of these Operators
Three M2M - dynamic IP tariffs (*). This APN assigns a UK IP ▲
* - This APN is not available to the Jola, Three, ‘tiered’ tariffs (i.e. those that have T1, T2, T3, T4, T5, T6, T7, T8 or T9 in the tariff names) but is available to all other Three dynamic IP tariffs.
APN: 3iot2.com
Username: three
Password: three
Three M2M - dynamic IP tariffs. This APN assigns an Irish IP ▲
This APN is available for all Jola Three tariffs (in most cases people will choose to use the UK IP APN above)
APN: 3iot.com
Username: three
Password: three
Three M2M - Fixed IP tariffs. This APN assigns a public, Fixed (static), UK IP ▲
APN: mm.static
Username: three
Password: three
Three M2M – Private APN tariffs ▲
APN: mm.apn
Username: three
Password: three
Three M2M – L2TP tariffs
APN: mm.l2tp
Username: <Allocated by the ISP>
Password: <Allocated by the ISP>
Roamnet
Roamnet OS SIMs
APN: wlapn.com
Username: conexa
Password: conexa
Roamnet LD SIMs
APN: eapn1.net
Username: conexa
Password: conexa
eSIM
eSIM M2M – All eSIM tariffs except eSIM L2TP (including Dynamic IP, Fixed IP & Private APN) ▲
APN: globaldata.iot
Username: esim
Password: esim
eSIM M2M - L2TP tariffs
APN: globaldata.iot
Username: <Allocated by the ISP>
Password: <Allocated by the ISP>
EE
EE M2M – The APN to use with EE UK and EE UK/EU/USA dynamic IP tariffs) ▲
APN: EEM2M
Username: ee
Password: ee
EE M2M – The APN to use with EE UK and EE UK/EU/USA Private APN tariffs ▲
APN: mm.m2m
Username - test
Password – test
EE Fixed IP
APN: mm.static
Username: ee
Password: ee
EE Big Data