Allocating and Activating Sims

• Related Articles

• QR SIMs' in Mobile Manager v1.1

  Version History v1.1 – Issued 19/12/2023 QR SIMs are activated in the same way that physical SIM cards are activated within Mobile Manager. Vodafone QR SIMs are currently the exception to this, please speak to your Account Manager for details These ...

• Mobile - Useful Troubleshooting Steps

  Sim Unbar Orders may say an unbar has completed on Mobile Manager however this is a notification that the Carrier has accepted and is processing the request Sim Unbars can take up to 24 hours however these usually complete within 2 hours. If a sim ...

• SIP Manager Teams Purchase and Config v3

  Guide to using SIP Manager and the Microsoft 365 Admin Centre to Order and Configure Teams ‘Direct Routing’ There are 8 stages in the Teams Purchase wizard on SIP Manager: 1. Provisioning Pre-Requisites 2. Tenant Details 3. Tenant Details ...

• Guide to Granular User Permissions on Mobile Manager v1.0

  Version History v1.0 – Date 11/04/2023 Options before April 2023 Jola Partners could create customer Users but only had 2 options: ‘Read-Only’ or ‘Edit’ access (see screenshot below): Users that were given Edit permissions had access to the full list ...

• Creating Custom Alerts

  See the below guide on how to configure Custom Alerts against sims on Mobile Manager