Understanding your report file V2
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Running a report against SIMs
Download the attached guide for instructions on how to run reports - Mobile Manager
How do I change CDR file txt file to CSV format? v2
The below screenshot is an example of how the TXT file will look once downloaded. To convert this to CSV rename the file .CSV. Please see example below:
I have ceased my service
I have ceased my service, why have I been charged? We invoice service charges a month in advance. Any ceases due to complete within that month will be refunded on the next month’s invoice. For example, a product that is due to cease on the 12th of ...
Broadsoft recorder application
Broadsoft recorder is a free to use application for Android and iOS platforms. The software allows users to record a greeting in the correct file format ready to upload to the JolaPhone and JolaPhone2017 platforms. Click on the PDF Attachment at the ...
Yealink Provisioning Guide
See the attached file for a step by step guide on how to provision a Yealink Device Please ensure the handset is allocated to the platform and assigned to a user before provisioning the device.