Simultaneous Ring (User) - JolaPhone

Simultaneous Ring (User) - JolaPhone

How this Feature will help you

To reduce the chance of missing an important call, Simultaneous Ring will call up to ten other Devices at the same time, whenever your primary office Device or number is called. For example, it could call your business or personal mobile. You can simply turn the Feature off when at your desk.

How to set up and use this feature 

Click on the Simultaneous Ring settings icon on the Features page.


Manage Simultaneous Ring

Click ‘Add number’.


Type in the number of the Device you’d also like to ring when your primary Device is called.

If you want unanswered calls to be redirected to your primary Device’s Voicemail, rather than this Device’s one, tick the ‘Answer confirmation required’ box.

You can add up to ten numbers in total. Simply hit ‘Save’ once you’re done.


Status

After adding your numbers, you’ll be redirected to the main page where you can manage your Simultaneous Ring numbers.

You can also tick/untick the box to allow/disallow your other Devices to ring if you’re already on a call on your primary office Device.


How to set up and use this Feature – on an IP Phone

Simultaneous ring will still ring your main device, but in addition will ring other devices that you set. 

How to set up and use this Feature – on an Application

You can manage the Simultaneous Ring Feature via some of our Applications. Please check the relevant Application to see if you can.

Additional information

Simultaneous ring will ring all devices at once which may be distracting if all devices are close by.  Alternatively, there is a similar feature called Sequential ring that works almost the same, but rather than ringing all at once, it rings one at a time before moving to the next.  


    • Related Articles

    • Sequential ring (User) - JolaPhone

      How this Feature will help you To reduce the chance of missing an important call, Sequential Ring will call up to five other Devices in order if your primary office Device is unanswered. This could be your business mobile, personal mobile or a ...
    • JolaPhone Site Survey

      In order to build the JolaPhone platform to the customers' needs, we require a site survey to be completed. Please download the Site Survey at the bottom of this article. There is also an accompanying help guide to assist the completion. The way we ...
    • JolaPhone - site survey

      In order to build the JolaPhone platform to the customers' needs, we require a site survey to be completed. Please download the Site Survey at the bottom of this article. There is also an accompanying help guide to assist the completion. There are a ...
    • Call Center Creation - JolaPhone

      How this Feature will help you Calls to a central phone number, from your customers, are distributed to multiple Users across your Site(s) based on the call distribution policy you create. It’s like a Hunt Group, only more advanced, with additional ...
    • Hunt Group Creation - JolaPhone

      How this Feature will help you It can increase the likelihood of your incoming calls getting answered by spreading them across one of your teams, such as sales or support. It can work well if you don’t get many calls and have staff available to ...