How this Feature will help you

It makes it easier to manage your incoming calls by letting you create rules that only allow selected calls to be accepted based on phone numbers, times, and days of the week. When a caller from a number that is not on the accepted list makes a call, they will hear an audio announcement stating that calls are not being accepted by the receiving party.

How to set up and use this feature 

Click on the Selective Call acceptance settings icon on the Features page.

Create a new rule

First click ‘Add rule’.

Rule times

Type in a name for your rule.

There’s a default ‘Time Schedule’ of ‘All day, every day’. To create more Time Schedules, click ‘Add Time Schedule’. You can find out more about this by reading the ‘Schedules’ Feature article.

Once you’ve added and selected your Schedules, click ‘Continue’.

Rule details

You can apply the rule to ‘All phone numbers’ or ‘Selected phone numbers’. If ‘Selected phone numbers’, type the number into the field and click ‘Add another number +’ – up to a maximum of 12.

Select to include calls from ‘Private’ and ‘Unknown’ numbers. Ticking one or both these boxes will result in the calls being forwarded.

Once you’ve finished creating your new rule, simply hit ‘Save’.

Status

After creating your rule, you’ll be redirected to the main page where all your Selective Call Acceptance rules will be listed. From here you can toggle a rule ‘on’ or ‘off’, delete it, edit it, and add new rules.

Additional information

Though similar in name, this feature works differently to Selective call rejection in that you can use it to allow certain calls, whereas the rejection feature allows you to choose what calls to reject, both can achieve a similar outcome