Removing a SIM from an Alert

Removing a SIM from an Alert




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    • Sim Swap information

      There are a few sims that are unable to be sim swapped. There are some sims that are unable to be SIM Swapped, please find a list of SIMs below that can and cannot be sim swapped. Can SIM Swap: Vodafone Dynamic SIMs O2 Dynamic Sims. Can NOT SIM Swap: ...
    • SIM Swap SIMs

      Download the attached guide for step by step instructions on how to SIM Swap SIMs
    • How to Cease a Sim

      To Cease a SIM first browse to the customer's tab on Mobile Manager and select the details button of the customer you wish to cease a SIM under.  Hit the SIMs Tab and this will bring you to all the SIMs that are associated with this customer. Browse ...
    • Jola eSIM - SIM Card Changes

      Jola eSIM cards will now only display the EID32 of the SIM instead of the ICCID. An EID32 is a unique identifier of an eSIM card, these numbers will be imported into Mobile Manager and will be used for future activations.  New eSIM card Old eSIM card ...
    • Jola eSIM/Three SIM Card Differences

      Jola eSIM The Jola eSIM has the ICCID (EID) and Product ID located at the bottom of the SIM card, there is also a PUK available at the top of the SIM card. The ICCID will always start 89493.   Jola Three SIM The Jola Three SIM will have the ICCID ...