v1.0 – 28/11/2024

On the activations page of Mobile Manager there is the option of choosing a physical or QR SIM

1. Physical SIMs: You need to order these in advance and assign to a customer.
   
2. QR SIMs: Taken from a central pool when you select this option on the activations page (no need to order in advance or allocate to the customer on Mobile Manager).
   
   

The benefits of QR activations include:

The 'SIM Type' option is highlighted in screenshot below. By default, 'Physical' SIM is selected, but in this example no physical SIMs were available to activate.

Under this Operator switching from 'Physical' to 'QR' would then present the normal SIM activation options as per screenshot below:

You will see above that there is a maximum number of QR activations per day, per Operator, on each Mobile Manager platform.  If you want the default number of activations (10) to be adjusted (up or down) please speak to your Account Manager.

Please also note the highlighted QR agreement box above and note about pricing.

The Operators currently available to order as QR on Mobile Manager are below. The price per QR activation is generally the same price as a physical SIM – see price list for details.

1. O2
   
2. Three UK
   
3. Three / MultiNet
   
4. RoamNet LD
   

NB -  Vodafone QRs are available but there is currently a manual order process via your Account Manager.  The QR will not be displayed in Mobile Manager.

When the Mobile Manager QR activation order completes, the normal SIM details page will be displayed but with the addition of a new ‘QR Details’ tab. This is the location of the QR code itself and the option to mail the code from Mobile Manager directly to your customer. See screenshot below:

Please see table below for more information on QR SIM swaps and Rescans:

Operator	SIM swap possible?	Note	Rescan	Note
O2	Yes - on Mobile Manager	All combinations to and from physical and QR – now available on MM	No	If the SIM is deliberately or accidentally removed would need a SIM swap.
Three / MultiNet	No	M2M so not possible	Yes	Chargeable. Needs be removed from device for it to be rescanned. This means if device lost will need a new SIM (and MPN)
Three UK	Yes - on Mobile Manager	All combinations to and from physical and QR – now available on MM	No	n/a
RoamNet LD	No	M2M so not possible	No	Might be possible in the future
Vodafone	Yes	ONLY MANUAL ORDERS	No	If the SIM is deliberately or accidentally removed would need a SIM swap.

Group QR

Instead of a single QR code per profile, if you are interested in Group QRs, these are available on Three / MultiNet or RoamNet LD. Please speak to your Account Manager for more information.