Mobile Data collection

Mobile Data collection

There are delays on Network Data being visibil which varies depending on the network operator.

We will accept a fault outside of these times unless there is a known issue.

When a fault is raised we may also ask customers to wait an additional amount of time depending on the time of the month eg. at the start and end of the month.

Network
Data Delay
 O2
 Up to 7 days
 Vodafone
 Up to 24 hours
 eSIM
 Up to 1 hour
 EE Fixed IP
 Up to 1 hour
 EE M2M
 Up to 1 hour
 EE - Private APN
 Up to 1 hour
 Vodafone Fixed IP
 Up to 1 hour
 KPN Multi-Network
 Up to 1 hour
 KPN Multi-Network + SMS
 Up to 1 hour
 KPN Multi-Network 'PPG   (Pay-Per-GB)
 Up to 1 hour
 Three IOT/M2M
 Up to 1 hour



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