How this Feature will help you

To save you time, Last Number Redial allows you to call the person you last spoke to at the touch of a single button.

Please note, this Feature is only available on certain IP Phones and Applications, it isn’t customisable through the Business Portal.

How to set up and use this Feature – on an IP Phone

To use this Feature, no set up is required. Simply press the ‘Redial’ button on your IP Phone.

Depending on the type of phone you have, this might be a hard or soft key. A hard key is a labelled physical button, the label will be next to it on the Device or on a digital display. A soft key will be a labelled touch-screen button.

Each Device is different, so it’s worth checking your IP Phone’s User Guide for further information.

Feature access codes can be used to control the feature on a phone, please refer to the Additional information section in this article.

How to set up and use this Feature – on an Application

You can use the Last Number Redial Feature on all Applications that support calling – this will be a soft touch-screen button.  Please check the relevant Application User Guide for further information.

Feature access codes can be used to control the feature on a phone, please refer to the Additional information section in this article.

Additional information

Unless your Administrator has changed the codes, by dialling *66 from your Device or supported Application will redial the last person you spoke to.