JolaPhone Priority - Managed Broadband Service for JolaPhone
JolaPhone VoIP System With Virgin Media Broadband
Please note this information is for Virgin Media Business and Residential Broadband connections supplied by Virgin Media. Due to the way Virgin Media Broadband connections route, this creates an incompatibility with JolaPhone systems. There are ...
JolaPhone - site survey
In order to build the JolaPhone platform to the customers' needs, we require a site survey to be completed. Please download the Site Survey at the bottom of this article. There is also an accompanying help guide to assist the completion. There are a ...
How do I cease a service? v2
We require the standard 30 days’ notice to cease all services. Please note that leased lines require 90 days’ notice. To request a cease, please see below: If you are a Reseller wanting to cease JolaMobile services, you will need to log into Mobile ...
Jola Customer Service Guide
Please download the attached customer service guide below
I have ceased my service
I have ceased my service, why have I been charged? We invoice service charges a month in advance. Any ceases due to complete within that month will be refunded on the next month’s invoice. For example, a product that is due to cease on the 12th of ...