Hunt Group/Call Centre/ Auto Attendant Creation Guides
See below on how to create Hunt Groups/Call Centres/Auto Attendants
Clearing Hunt Group Voicemails
See the below PDF for a guide on how to clear Hunt Group Voicemails
Call Centre Features
Please download the attached PDF file for a detailed explanation of what Call Centre features are available
Call Director is a method of Disaster Redirect to ensure a customer doesn't loose calls. Please download the attached guides below for step by step instructions on how to use this feature.
Call Pickup Groups
This guide will talk you through how to setup and use Call Pickup Groups. How to setup Call Pickup Groups Once signed into the portal Select Sites and use the search icon to bring up a list of available Sites. Then Select the Site you wish to ...
See the below PDF for a step by step guide on how to configure Group Paging