We now have a network assessment tool that will identify whether the customer's network will work with JolaPhone
Phone Port Requirements
Device |
Protocol |
Destination |
Destination Port |
IP Phone & ATA Signalling |
SIP |
centrex-bslnws09.yourwhc.co.uk centrex-lnwsbs09.yourwhc.co.uk ipcomms-route62-bs11lnws13.yourwhc.co.uk ipcomms-route62-bs12lnws14.yourwhc.co.uk
IP Address Range 217.32.186.0 – 217.32.186.191 IP Address Subnets 62.7.201.128/27 62.7.201.160/27 217.32.186.0/26 217.32.186.64/26 217.32.186.128/26 |
UDP/TCP 5060 – 5075 UDP/TCP 5060 |
IP Phone & ATA Media |
RTP |
IP Address Range 217.32.186.0 – 217.32.186.191 IP Address Subnets 62.7.201.128/27 62.7.201.160/27 217.32.186.0/26 217.32.186.64/26 217.32.186.128/26 |
UDP 32767 to 65535 |
SIP Trunk Signalling (Dynamic) |
SIP |
sipt-dynamic-bslnws09.yourwhc.co.uk sipt-dynamic-route62-bs11lnws13.yourwhc.co.uk
sipt-dynamic-route62-bs12lnws14.yourwhc.co.uk 62.7.201.128/27 62.7.201.160/27 |
UDP/TCP 5060 |
SIP Trunk Signalling (Static) |
SIP |
sipt-static-bslnws09.yourwhc.co.uk sipt-static-route62-bs11lnws13.yourwhc.co.uk
sipt-static-route62-bs12lnws14.yourwhc.co.uk 62.7.201.128/27 62.7.201.160/27 |
UDP/TCP 5060 |
SIP Trunk Media (Dynamic & Static) |
RTP |
62.7.201.128/27 62.7.201.160/27 |
UDP 32767 to 65535 |
IP Phone & ATA |
NTP |
0.uk.pool.ntp.org europe.pool.ntp.org |
UDP/TCP 123 |
IP Phone & ATA |
DNS |
Supplied locally |
UDP/TCP 53 |
Cisco Linksys Download & Configuration |
HTTPS |
dm-linksys.yourwhc.co.uk 193.113.10.34 193.113.11.36 |
TCP 443 |
Cisco Small Business Download & Configuration |
HTTPS |
dm-csb.yourwhc.co.uk 193.113.10.33 193.113.11.35 |
TCP 443 |
Panasonic |
HTTPS |
dm.yourwhc.co.uk |
TCP 443 |
Download & Configuration |
HTTPS |
193.113.10.10 193.113.11.10 |
TCP 443 |
Polycom Download & Configuration |
HTTPS |
dm.yourwhc.co.uk 193.113.10.10 193.113.11.10 |
TCP 443 |
Yealink Download & Configuration |
HTTPS |
dm.yourwhc.co.uk 193.113.10.10 193.113.11.10 |
TCP 443
|
Polycom Remote Provisioning Server (RPS) |
HTTPS |
52.0.183.240
54.86.39.219 |
TCP 443 |
Yealink Remote Provisioning Server (RPS) |
HTTPS |
52.71.103.102
35.156.148.166 |
TCP 443 |
2N Intercom Licensing Server |
HTTPS |
licenses.update.2n.cz |
TCP 443 |
Cisco Webex
Application | Protocol | Destination | Destination Port |
WebEx Clients (Mobile, Tablet & Desktop) | Https | 213.121.33.36 213.121.34.130 SRV: _xsi-client._tcp.webex-clients.yourwhc.co.uk webex-clients.yourwhc.co.uk webex-clients-01.yourwhc.co.uk webex-clients-02.yourwhc.co.uk
| UDP/TCP 443
|
Web portal
Device |
Protocol |
Destination |
Destination Port |
Call Analytics Portal |
HTTPS |
icscallanalytics.yourwhc.co.uk 40.115.5.58 |
TCP 443 |
Service Assurance (Emperix) |
HTTPS |
https://svmpnwv1.nat.bt.com 10.35.138.148 |
TCP 443 |
Voice Recording Portal |
HTTPS |
callrecorder.yourwhc.co.uk 193.113.10.32 193.113.11.34 Note browser access is via a redirect from the Business Portal. |
TCP 443 |
Call centre application
Application |
Protocol |
Destination |
Destination Port |
Application Signaling |
SIP |
_sip_udp.ipcomms-btwbslnws09.bt.com 147.152.35.102/29 147.152.35.110/29 |
UDP/TCP 5060 to 5075
|
Application Media |
RTP |
147.152.35.100/29 147.152.35.108/29 |
UDP16384 to 32766 |
Cell Centre |
Proprietary |
applications.yourwhc.co.uk 193.113.10.12 193.113.11.12 |
TCP 443 |
UC Office
Application | Protocol | Destination | Destination Port |
Application Signaling | SIP | centrex-bslnws09.yourwhc.co.uk 62.7.201.128/27 62.7.201.160/27 Please be aware that it would be advisable to add these addresses as they may be used for future expansion uc-bs12lnws14.yourwhc.co.uk - 213.120.60.172 - 213.120.60.236
uc-bs11lnws13.yourwhc.co.uk - 213.120.60.140 - 213.120.60.204
| UDP/TCP 8933 Note: Port 5060 and Port 5075 also available
|
Application Media | RTP | 62.7.201.128/27 62.7.201.160/27 | UDP 32767 to 65535 |
Office UC Desktop & Skype for Business Plug-In Downloads | HTTPS | downloads.yourwhc.co.uk 193.113.10.27 193.113.11.27
| TCP 443
|
Office UC Smartphone and Tablet Downloads | n/a | Apple Store Google Play Store
| n/a |
Office UC Operation | XSI
| officeuc.yourwhc.co.uk 193.113.10.11 193.113.11.11 | TCP 443
|
Office UC Presence | XMPP
| ums01.yourwhc.co.uk ums02.yourwhc.co.uk 193.113.10.7 193.113.11.7 | TCP 5222 TCP 1081 TCP 5281 TCP 5269 |
Office UC Screenshare | Proprietary | uss01.yourwhc.co.uk uss02.yourwhc.co.uk 193.113.10.8 193.113.11.8 | TCP 8443 |
Go integrator
Application |
Protocol |
Destination |
Destination Port |
Application Signalling |
SIP |
_sip_udp.ipcomms-btwbslnws09.bt.com 147.152.35.102/29 147.152.35.110/29 |
UDP/TCP 5060 to 5075
|
Application Media |
RTP |
147.152.35.100/29 147.152.35.108/29 |
UDP16384 to 32766 |
Go Integrator |
Proprietary |
applications.yourwhc.co.uk 193.113.10.12 193.113.11.12 |
TCP 443
|
Go Integrator Downloads |
HTTPS
|
downloads.yourwhc.co.uk 193.113.10.27 193.113.11.27 |
TCP 443 |
Go Integrator License Check |
HTTPS
|
ccusage.yourwhc.co.uk 193.113.10.13 193.113.11.13 |
TCP 443 |
Toolbar
Application |
Protocol |
Destination |
Destination Port |
Application Signaling |
SIP |
_sip_udp.ipcomms-btwbslnws09.bt.com 147.152.35.102/29 147.152.35.110/29 |
UDP/TCP 5060 to 5075
|
Application Media |
RTP |
147.152.35.100/29 147.152.35.108/29 |
UDP16384 to 32766 |
Toolbar |
Proprietary |
applications.yourwhc.co.uk 193.113.10.12 193.113.11.12 |
TCP 2209
|
Go Tapi
Application |
Protocol |
Destination |
Destination Port |
Go TAPI |
XSi over HTTPS |
applications.yourwhc.co.uk 193.113.10.12 193.113.11.12 |
TCP 443
|
Go TAPI Downloads |
HTTPS
|
downloads.yourwhc.co.uk 193.113.10.27 193.113.11.27 |
TCP 443 |
Go TAPI License Check |
HTTPS
|
ccusage.yourwhc.co.uk 193.113.10.13 193.113.11.13 |
TCP 443 |