Features page (User) - JolaPhone

Features page (User) - JolaPhone

An overview of your Features page

It contains all the Features available to you as part of your package.

The Features are split into categories relevant to what they do. By clicking the arrow in the top-right corner of each category will either reveal or hide the Features within it.

You can also choose how your Features are displayed, either in a grid format (the four squares button) or a list format (the three horizonal lines button).


To save time scrolling to find a Feature, you can type its name or category into the ‘search’ bar.  


Administrator Features

When you first open the Features page as an administrator, you will see a series of features available to Users in a panel named Administrator features.  These can only be seen and configured by a user with an administrator role. 

My Favorites

When you first open your Features page as a User, some of the popular ones will have already been put into your Favourites. In the future, once development is completed, you will be able to change these.

Your Favourite Features will appear in this section, as well as on your Dashboard.


The different Feature categories

To make your Features easier to find and understand, they have been put into a relevant category. These are all pretty self-explanatory, but one category is worth a quick mention – Platform Base Features. These are standardised and cannot be changed by you, although you’ll still find a description of what each one does, as well as a support article on how to use it. 


How to manage your Features

To make changes to a Feature and find out how to use it, just click on the settings icon.


From here you can manage the Feature’s settings, read a short description about it, and link out to a support article should you need it.

Feature assignment

If you are viewing the page as a Service Provider, Company or Site Administrator, then you will see 'Assigned' along with a checkbox within the box of each feature.  Removing the tick from the box will prevent users with a specific role of 'User' from being able to see and configure this feature.  


Additional information

If you’re ever unsure how to set up or use a Feature, you can take a look at a support article about it. You can get to this by clicking the ‘Assist me’ button within the relevant Feature’s settings page.


    • Related Articles

    • Company Dashboard Page - JolaPhone

      An overview of your Company Dashboard If you are a Company Administrator then this will be your log-in landing page once you’ve completed the initial Portal Tutorial.  Alternatively, if you’re a Service Provider Administrator, you can visit a ...
    • Profile page (User) - JolaPhone

      An overview of your Profile page This page shows your personal details and information on key aspects of your Service.  For administrators then this page may allow other details such as package and device changes. User details This shows the users: ...
    • Features Page (Site) - JolaPhone

      An overview of your Site Features page  It contains all the Features available to your Site as part of your package. The Features are split into categories relevant to what they do. By clicking the arrow in the top-right corner of each category will ...
    • Calls page (User) - JolaPhone

      An overview of your Calls page It shows all your Call information and is where you can manage your Call Recordings and Voicemail if they are included with your package. Calls This tab lists all the Calls you’ve made (To), received (From) and missed, ...
    • Hunt Group Features- JolaPhone

      Customise your Hunt Group After creating your Hunt Group, you’ll be redirected to the customisation page where you can manage the Feature’s settings. There’s a navigation sidebar for the three main customisable settings, simply click on the one you’d ...