Company contact directory - JolaPhone
How this Feature will help you
It makes it easy for you to create companywide, internal contact directories of Users and Enhanced call groups such as your Hunt Groups and Call Centres numbers.
Once you’ve created your directories, you can add them to supported Devices using the Phone Services Feature.
How to set up and use this feature
Click on the Company Contacts settings icon on the Features page.
Then select ‘Add directory’.
Manage directory
Type in a name for your directory.
To add Users, search for their name and select them once they appear. Add all Users for that directory.
Once you’re finished, simply hit ‘Save’.
Status
After creating your directory, you’ll be redirected to the main page where all your Company Contacts’ directories will be listed. From here you can delete them, edit them, and add new ones.
How to set up and use this Feature – on an IP Phone
Whilst you can’t set this feature up on a phone, if you enable the Phone services functions, then this directory will appear on a user’s device.
How to set up and use this Feature – on an Application
Whilst you can’t set this feature up on a phone, if you enable the Phone services functions, then this directory will appear on a user’s device.
Managing the Company Contacts Feature on an Application won’t update the Business Portal or any other Devices you may use.
Additional information
Each directory can contain up to a maximum of 1,000 Users and will only add users built on this service. If you want to add external contacts like your suppliers, you can do this by using the Group contacts feature, which will then merged these into the master directory in alphabetical order.
In Site Phone Services, if you select ‘Apply Company Directory’ and then enable Phone Services at a User level, this will enable the directory to be accessible on a user’s Device.
Before updating a Group or Company Directory, you must first disable the Phone Services Feature.
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