Call Parking

Call Parking

Download the attached guide for step by step instructions on how to Park Calls.
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    • Call Director

      Call Director is a method of Disaster Redirect to ensure a customer doesn't loose calls. Please download the attached guides below for step by step instructions on how to use this feature.
    • Call forwarding

      Call forwarding can be operated via the JolaPhone2017 online portal. This can also be activated on the individual extensions by dealing *72 to activate and *73 to de-activate Please click on the below PDF for instructions.
    • Call Pickup Groups

      This guide will talk you through how to setup and use Call Pickup Groups. How to setup Call Pickup Groups Once signed into the portal Select Sites and use the search icon to bring up a list of available Sites. Then Select the Site you wish to ...
    • Call Centre Features

      Please download the attached PDF file for a detailed explanation of what Call Centre features are available 
    • Call Barge-In

      Download the attached guide for step by step instructions on how to enable and use the Call Barge-in feature