Application Password - Reset Guide

Application Password - Reset Guide

This guide will walk you through where to find your Application username and how to reset your password.

First, you will need to login to your Phone Management portal Click Here

 Once Signed in, select the employee's tab and then use the search bar to bring up a list of available users


From the list of Employees, select the user you wish to obtain the username for and reset  their password.

Once you have selected an employee, you can confirm which is selected at the top right of the screen.

Once selected the left column will no longer be greyed out.
Select Applications

Within this window, you can find your Application Username, Download the relevant applications and also reset your password. Each user has their own Username

Click change password

Enter your desired password in both fields and then click Change Password. *this needs to be at least 6 characters long and we recommend making this a secure password by adding a number and special character.

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