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Mobile - Useful Troubleshooting Steps
Sim Unbar Orders may say an unbar has completed on Mobile Manager however this is a notification that the Carrier has accepted and is processing the request Sim Unbars can take up to 24 hours however these usually complete within 2 hours. If a sim ...
SIP Manager Teams Purchase and Config v3
Guide to using SIP Manager and the Microsoft 365 Admin Centre to Order and Configure Teams ‘Direct Routing’ There are 8 stages in the Teams Purchase wizard on SIP Manager: 1. Provisioning Pre-Requisites 2. Tenant Details 3. Tenant Details ...
Allocating and Activating Sims
Please download the attached PDF guide for step by step instructions on how to Allocate and Activate sims on Mobile Manager
QR SIMs' in Mobile Manager v1.1
Version History v1.1 – Issued 19/12/2023 QR SIMs are activated in the same way that physical SIM cards are activated within Mobile Manager. Vodafone QR SIMs are currently the exception to this, please speak to your Account Manager for details These ...
Auto Bolt-Ons
The Auto Bolt-On feature is designed to ensure that users stay connected without any interruptions. On the last day of each month, the system divides the user's current data usage by the total number of days available in the month in order to ...