About us

About us

Jola

Jola is an award-winning, channel-only supplier of communications, specialising in data SIMs for IoT, M2M and mobile broadband. Besides traditional resellers and dealers, we service IT VARs, MSPs and IoT specialists, trusted by their customers to deliver and support solutions. We have adapted our approach to address the particular needs of each channel, providing customised services and support.


JolaMobile

Voice and data and data-only M2M SIMs from all the major carriers. Our SIMs have a unique management portal called Mobile Manager, where estates of SIMs, in a range of devices, can be monitored and managed all over the world. We offer bolt-ons and pooled data options to help partners manage usage and avoid data overage charges.

JolaPhone

Broadsoft hosted telephony packages which include 45 Premium features as standard, with cost effective bolt-ons and the latest handsets from multiple manufacturers.

JolaCalls

SIP trunks, telephone lines and ISDN. We have a unique management portal for managing SIP Channels called SIP Manager.

JolaNet

Internet connectivity from all the major carriers. Partners have access to all available products and costs from multiple suppliers in minutes and can create professional proposals for end users to click-to-order.

Our Management Team

Our Awards

Our Memberships

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    • Related Articles

    • Jola SIP Overlay - Approved Hardware v1

      Version History V1.0 – 16/02/2023 This is the list of hardware that has been tested successfully by Jola with the Jola SIP Overlay service. Other hardware will be compatible, please inform us when you have tested successfully. If you would like any ...
    • Jola Customer Service Guide

      Please download the attached customer service guide below
    • Jola Mobile Fault Process

      In order for us to effectively support you with your mobile query, please can you carry out the following checks;   1) Has the device been powered down for 5 minutes? - This is essentially forces to the SIM to reconnect.   2) Has the SIM been tested ...
    • Complaints Process

      What to do if you are unhappy Most queries can be resolved without the need to raise a complaint. To assist with service issues, we would encourage customers to review our Customer Service Guide. The guide includes timescales for delivery/fix of the ...
    • Robustel - Health Check Application

      Not all Robustel routers include the Jola Health Check app. You can check if a router has this app installed by navigating to the ‘App Centre’ in the ‘System’ section of the GUI. The App Centre shows what apps are installed on a Robustel and whether ...