Popular Articles
DDNS (Dynamic Domain Name System) Over 4G
If you use a standard 4G mobile broadband SIM card in your 4G router then you will be unable to use Dynamic DNS. This is because 4G mobile network providers in the UK use Carrier-Grade NAT (CGNAT) which means that your 4G SIM connection is allocated ...
Guide to Powershell Commands for Direct Routing (Teams SBC to Microsoft 365) v14
Introduction SIP Manager is used to place an order and start the configuration. If you have completed 1-5 steps of ‘SIP Manager Purchase and Configuration’ guide and you are at the point where you need to execute PowerShell commands manually, this ...
Firewall settings v10
SIP ALG SIP ALG is the number one issue that will prevent phones registering to the platform. This is a setting that is quite often turned on automatically on most routers. Ensure SIP ALG is turned OFF on the router and firewalls. MTU Size The MTU ...
Group contact directory - how to guide
See attached instructions on how to create and save a group contact directory. Please note - creating, editing and uploading this CSV file only supported on Windows platform.
Data APN Settings
Please see below the APN settings for the various different JolaMobile SIM cards: For all SIMs the Authentication Type must be set to PAP and Roaming needs to be Enabled, some customers have also seen the need to manually force their device to ...